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Algo 4102 Digital AuxBox

Desktop Call Recording Solution
for Nortel Digital Telephones
     

Algo 4102 Digital AuxBox is a professional quality desktop call recording solution for Nortel digital telephones on a Norstar, Business Communication Manager (BCM), Meridian 1 or CS 1000 system. Telephone conversations are stored as call records on a customer supplied PC using Algo's Client Call Recorder (CCR) single-user software provided with each unit. Alternatively, Algo's Enterprise Call Recorder (ECR) software is available for multi-user applications.

 

Easy call record playback with pause, progress timer, and volume    slider.

 

One-click E-mail function permits easy sharing of call records

Search and retrieve call records easily

 

Algo's recording software allows call records to be easily played back through a PC. Call records may be emailed for quick and easy sharing of telephone conversations to facilitate quality monitoring, training or distribution of key information. Call records can be easily searched, sorted, retrieved or moved for quick and efficient archive management.

 

  Automatic or On-Demand Call Recording

Voice recording may be activated automatically or manually 'on-demand' by pressing a key on the PC keyboard or on the telephone itself. Manual recording permits conversations to be recorded at any time during the call, with most recent unrecorded calls cached for handy 'post-save' retrieval.

 

USB connectivity to the PC ensures high quality digital speech and data recording over a single plug and play connection supported by Windows in WMA or WAV file formats.

 

Features:

  • Automatic or on-demand call recording

  • WAV or compressed WMA audio format

  • Call display information recorded

  • Call duration, date and time

  • Call record, move, email and copy functions

  • Task bar flashing indicator when recording

  • Call record storage management

  • Relay outputs for ring, message waiting, in-use

  • Add call record comments during, or after, completion of call recording

  • Easy call record playback with pause, progress timer, and volume slider

Ideal Applications:

 

Transaction Evidence and Verification

 

Purchasers, Traders, Sales Professionals

 

Legal, Accounting, Medical,

 

Financial

 

Conference Calls

 

Telephone Order Lines

 

Call Centers, Customer Service

 

Security

 

Training for Self-Improvement

 

Small call centers, customer service

 

Financial trading, banking, accounting

 

Emergency services

 

Legal offices

 

Contract negotiation, purchasing, sales

 

School administration, reception

 

Counseling

 

Dispatch centers

 

Human resource departments

 

Conference call meetings

 

Quality Monitoring

              

      Typical Connection Diagram

                             

 

4102 Typical Connection Diagram  

                                                               

    Specifications

 

Item

Description

Product
Overview

Single-user PC-compatible (USB) digital call recorder for Nortel Norstar, BCM, Meridian 1, CS 1000 digital telephones

Power supply

Adapter included; 24Vdc 200mA, Class II

Loop limit (from PBX/KSU)

3000 ft (900m): Meridian 1
2600 ft (800m): Norstar, Business Communications Manager

Bridge tap

10 ft (3m) Recommended maximum (if not series)

Digital loop connection

RJ12 jacks series or bridging

Dry contact outputs

2.5mm jack
(qty 1 plug to plug cord provided)
1A 30V maximum
2 provided, option selectable for any combination of ringing, in use, message waiting, or paging

Analog audio output

3.5mm audio jack
0dBm nominal or
-12dBm nominal 600 ohm

Indicator LEDs

Power/USB, M1/Norstar, Ring, Msg Waiting, Off-Hook (in-use), Page, Relay 1 active, Relay 2 active

PC requirements

Windows 98SE, 2000, ME, XP
USB port

USB

1.1

Cables provided

One 6 ft (2m) USB cable
One 2.5mm to 2.5mm relay cord
One 7 ft (2.1m) 6 conductor telephone line cord

Compatibility*

Meridian 1: M2006, M2008, M2216, M2250, M2616, M3901, M3902, M3903, M3904, M3905
Norstar/BCM: M7100, M7208, M7310, M7324, T7100, T7208, T7316, T7316E, T7406

Algo 4102 Analog AuxBox brochure
 

For recording on analog phone system, consider 4105 Analog AuxBox

 

                             

Call us at 416-299-6139               Email us at info@contek-office-tech.com