Global IT Source For The Canadian Corporate IT Requirement

Call us today at 416-299-6139          Email us: info@contek-office-tech.com

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GoldMine Premium Edition

 

 

 

Supports all your sales, marketing and customer service business needs through powerful customer relationship management! 

   

GoldMine Premium Edition 9.0 features are developed to help you better manage your business information needs with a complete set of visual dashboards across all CRM functionality.  GMPE 9.0 has pre-built dashboard parts for marketing automation, sales force automation and customer service business processes, and, clients have the ability to configure their own dashboard parts that match their specific CRM procedures. 

 

GoldMine Premium Edition 9.0 also supports robust integration into the worlds most commonly used activity and email management tool, Microsoft Outlook.  Now, GoldMine users can visually analyze the state of their business for better decision making in addition to improved client relationship tracking and user productivity. 

 

GoldMine Premium Edition supports all your sales, marketing and customer service business needs through powerful customer relationship management features, including relationship management, marketing automation, sales force automation, and customer service and support administration.

 

  New in GoldMine Premium Edition

 

GMPE 9.0 provides instant access to all CRM data and improves user productivity with feature enhancements and product additions that include:

 

Complete CRM Dashboards: provides instant access into GoldMine data. With Dashboards clients may quickly view sales, marketing and customer service business information for quicker response time to clients.  Dashboards may also be copied, edited, or added by clients so their exact business needs can be matched with these powerful real-time analysis tool.  GoldMine dashboards are also action oriented so users can drill into the actual transaction records for real time decision making! 

 

Microsoft Outlook Integration: robust integration provides users a preview of GoldMine information directly from Outlook without having to switch back and forth between the two applications.  GoldMine information is not only viewable, but users can drill into GoldMine records for edits or further business follow-up.  This powerful integration helps improve user adoption and knowledge sharing across the company.
 

  Relationship Management

  • GoldMine Premium Edition consolidates customer information in one convenient location, which enables sales, service and marketing teams to view consistent data and similar facts across all facets of the organization

  • Contact list views include preview panes for quick navigation to detailed information of any contact.  Contact record tabs can be reordered per user specific requirements and more can be displayed on the screen for added information

  • Gain a holistic view of any customer maintained in GoldMine to effectively communicate with the entire client base

  • Daily Activity Management features enable all users to manage day to day tasks and email conversations

  • Activity List preview pane visually displays open and closed activities, email communications and more

  • Quickly schedule calls, appointments, and to-do’s for any contact with the click of a button

  • Calendar views provide insight into each users daily, weekly and monthly activities. Group calendars enable managers to view subordinates calendar information

GoldMine Premium Edition 9.0 Product Brochure

Test Drive

 

 

Customer Case Tracking

Integrated VoIP Call Center Telephone system

Knowledge Management

Activity Management

Email Response Management

Customer Relationship Management

Outlook Integration

Real Time Dashboards

Historical Reporting

Automated Process Management

Answers calls after hours
Revenue Management

 

 

 
 
 
 

   Which edition is right for you?



GoldMine Premium Edition features help sales, marketing and service organizations reduce costs, drive revenue and improve overall customer satisfaction with improved workforce efficiency. It help companies maintain all customer lifecycle interactions in order to create a winning solution; the way you want to run it. GoldMine Premium Edition 9.0 has been developed with new, key components that empower the user with customer knowledge through a set of configuration dashboards, and enhances productivity with Microsoft Outlook integration.

                             

Call us at 416-299-6139               Email us at info@contek-office-tech.com