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Contact Management and CRM Software
 
 
ACT! 2010 helps you organize all the details of your customer relationships in one place—from basic contact information to detailed notes on past interactions—for a complete view of the people you do business with. Improve your marketing effectiveness to attract new customers and get more from existing relationships. And, take action on your most qualified sales leads with total visibility and control of your pipeline.

Organize customer relationship details by keeping everything—phone numbers, e-mails, conversation notes, meeting and activity history, documents, social media profiles, and more—in ACT!.

Search and instantly access the exact customer relationship details you need using the most basic keyword search to a more advanced field search.

Improve marketing effectiveness using ACT! E-marketing2 to create and send e-mail and drip marketing campaigns, track open and click-through rates, and manage opt-outs.

Be more productive by scheduling and tracking meetings and activities. Tasks roll over if not complete, can be cleared, and appear as history with your customer relationship details.

Take action on sales leads by tracking each one through the sales process where you can capture detailed progress notes, include your products and services, and see the probability of close.

Integrate with your existing solutions, including Microsoft® Outlook®, Word, Excel®, and Lotus Notes®—over 10 business solutions in all. Take full advantage of the familiar solutions you’ve already invested in.

Measure results using 50+ reports and dashboards, or for deeper analysis, send most reports to Excel and use connections to third-party report writers.

Personalize ACT! to fit the way you run your business by designing views, adding fields and tabs, editing drop-downs, and customizing templates.

Share and secure relationship details across your business with data-sharing options for teams of multiple sizes, and set security by employee profile and customer information.

Access ACT! from anywhere with online3 and offline options, plus from your BlackBerry®4 or iPhone4.

Administer and maintain using Silent Install5 6 administration and activation, and take advantage of automatic backup, maintenance, and synchronization options.

Also available in 5 user pack

ACT! Brochure

  ACT! Premium 2010 helps you organize all the details of your customer relationships in one place—from basic contact information to detailed notes on past interactions—for a complete view of the people you do business with. Improve your marketing effectiveness to attract new customers and get more from existing relationships. And, take action on your most qualified sales leads with total visibility and control of your pipeline.

Select ACT! Premium 2010 if you need:

v  Access for Medium or Large Business, Division of Large Enterprises (10 or More Users)

v  Mobile Access

v  Team Reporting

v  Enhanced Security

v  Team Administration

 Also available in 5 user pack
 

ACT! Corporate Edition was created for organizations like yours that need to efficiently share information and keep up with all the details whether in or out of the office. Plus, you want expert advice every step of the way as well as the best value on products so you know you’re getting the most for your investment.

ACT! Corporate Edition includes ACT! by Sage Premium and ACT! by Sage Premium for Web, plus all the resources of Corporate Licensing.

Corporate Licensing benefits include:

v  Volume-based discounted pricing

v  Dedicated account manager

v  Dedicated pre-sales support teams

v  Opportunity to purchase corporate support

v  Exclusive offers and promotions

You will benefit the most from ACT! Corporate Edition if you...

v  Are part of a medium or large business or division of large enterprises, with a team of 10 or more users.

v  Have sales, support, or other teams that need to access and manage a centralized prospect/customer database.

v  Have traveling and remote professionals who need real-time access to customer data anytime, anywhere—whether online, offline, or mobile.

v  Would benefit from team reporting, enhanced security, and team administration.

v  Have account management needs for ongoing growth and additional license purchases and want to manage your total cost of ownership.

 
MapPoint 2010 gives you the power to visualize business data and communicate insights with instant impact. Before you hit the road, plug in your stops and MapPoint plots the most efficient course with turn-by-turn driving directions. MapPoint 2009 with GPS Locator adds routing and directions to easily plan your trips and track your location in real-time.
MapPoint 2009 makes it easy for organizations to visualize their business in a whole new way:
  • Map business data.
    Create and view sales territories, analyze trends, and evaluate performance by geography.
  • Identify new business opportunities.
    Combine business data with included demographics to target potential customers and focus decisions.
MapPoint 2010 makes it easy to use maps in combination with your Microsoft Office documents:
  • Tell a story, visually.
    Insert maps into Word documents and PowerPoint presentations to illustrate everything from sales performance and customer locations to new business opportunities.
  • Tap into existing data sources
    Create maps from data stored in current versions of Office Excel®, Office Access®, Office Outlook®, Microsoft SQL Server®, or other database sources.
  • Extend your business.
    Take advantage of the extensible MapPoint object model to build custom business solutions such as fleet tracking and business intelligence.
  • Map business data.
    Create and view sales territories, analyze trends, and evaluate performance by geography.

Apex Mail Communicator  is the Ultimate direct email marketing software. It is such  a powerful, yet simple and user-friendly automated email marketing software that allows you to create, manage, distribute newsletters, and track results of your permission based bulk email campaigns. It offers a solutions for high volume personalized email with powerful features that will help your business make the most from direct email marketing.

To get your mailing campaign off the groud quickly and easily, Mail Communicator contains following major modules:

Mail Communicatorenables mail merge, opt in email list management, email newsletters, email announcements, email list hosting, direct email campaigns, and email discussion groups. No other opt in email software on the market can beat its price/features ratio, and the best thing is that you don't need any technical knowledge to start making use of its strong capabilities.

GoldMine Corporate Edition enables you to effectively manage every facet of your business relationships. Opportunities to win and retain customers occur at every phase of the customer relationship lifecycle. GoldMine Corporate enables you to turn more of these opportunities into additional bottom-line value, often by leveraging data you already collect.

GoldMine Corporate Edition is ideal for current GoldMine customers who don't need customer support capabilities. For these same full-featured CRM capabilities with added advanced customer service and support capabilities, please visit GoldMine Premium.

  • Better Management oversight for better predictability of revenue
  • Automate routine, repetitive tasks for better productivity
  • Focus on customer relationships for increased revenue
  • Enhance productivity through and easy to use interface
  • Proactively manage customers and identify top opportunities for improved efficiency

GoldMine Corporate Edition Datasheet  

GoldMine Premium Edition

Microsoft Dynamics CRM Professional Edition provides a complete suite of marketing, sales, and service capabilities, all with a familiar user experience based on Microsoft Office and Microsoft Outlook. Microsoft CRM works the way you do, works the way business does, and works the way IT expects it to.

Infuse your organization with new levels of customer intelligence using Microsoft Dynamics CRM version 3.0, an all-new customer relationship management (CRM) system that gives every customer-facing employee the information they need to truly impress customers. With Microsoft CRM, you can create a centralized repository of customer data that sits neatly alongside Microsoft Office and Microsoft Office Outlook—the applications your employees probably use every day.

Microsoft CRM 3.0 is available in two editions: Microsoft Dynamics Professional Edition and Microsoft Dynamics CRM 3.0 Small Business Edition.

Compare editions

Case studies   |    What’s new in Microsoft Dynamics CRM 3.0   

 

Call us at 416-299-6139, Toll free 866-247-0284, or email us at info@contek-office-tech.com for current pricing and stock availability